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Dear sir. We welcome your questions, comments, and suggestions. You may also report any technical difficulty navigating the site, or any malfunction you encounter.

Before you call us or initiate a ticket, please check if the answer to your question may be found under the Frequently Asked Questions section or FAQ.

Your membership is valuable, and we will be happy to help you regarding your benefits, including the services we offer.

At UaDreams, we strive for excellence.



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General questions:
United States
+1 (315) 849-4959
Skype: uadreams

Trip coordinator in Ukraine:
+38 (068) 963-90-15
Skype: uadreams-trip

skype is for incoming calls only

Fax number:
+1 (866) 290-0526


Customer Service Center
operating hours

Monday through Friday - 10 A.M. - 6 P.M.
Saturday - 11 A.M. - 3 P.M. Ukraine time


Voice mail

Because of calls volume, you may be routed to our "Voice Mail" system. If so, please hang up and try a second time. Your second call should be answered by the manager, unless this line is also busy.

If your second call is still routed to "Voice Mail", after the prompt, please leave us a message, identifying yourself by your Customer Number, and a brief description of the reason for your call. One of our members service assistants will process your call, and get back with you within the following 24 hours.

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